Product Manager - Creator Economy Tax and Invoice - TikTok Money Platform
TikTok
Product
Singapore
Posted on Thursday, August 31, 2023
Product Manager - Creator Economy Tax and Invoice - TikTok Money Platform
Singapore
Regular
Product
Job ID: A208062
Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team
The TikTok-Product-Money Platform is responsible for providing a one-stop solution for financial matters across various monetization scenarios of TikTok. Its core functions include handling global financial compliance, taxation compliance, and financial regulations that are essential for monetization. Simultaneously, as a specialized team in financial compliance, it oversees the development and operation of solutions related to financial compliance. With the acceleration of monetization demands across TikTok's various business lines and its global operational scope, the capabilities related to financial matters need to be continuously expanded.
We are seeking an experienced E-commerce Tax and Invoice Product Manager to lead the strategy, development, and optimization of our TikTok creator monetization's tax calculation and invoicing systems. The ideal candidate will have a strong understanding of e-commerce operations, taxation regulations, and financial processes. This role requires collaborating with cross-functional teams to ensure accurate tax calculation, compliance, and efficient invoice management to provide a seamless experience for our customers and partners.
Responsibilities:
- Define and execute the strategy for the integration and optimization of tax calculation and invoicing systems within our TikTok platform.
- Collaborate with engineering, finance, legal, and customer experience teams to develop and implement robust tax calculation and invoicing features.
- Stay up-to-date with international, national, and local taxation regulations to ensure compliance in various regions of operation.
- Analyze customer purchasing patterns and financial data to determine the most effective and accurate tax calculation methods.
- Manage the end-to-end invoicing process, from creation to distribution, ensuring accuracy and adherence to accounting standards.
- Work closely with the design team to create user-friendly and transparent tax and invoice interfaces for customers and creators.
- Implement systems that allow customers to view, download, and track their invoices directly from their accounts.
- Collaborate with third-party providers and payment gateways to ensure seamless integration of tax calculation and invoicing features.
- Conduct regular audits of the tax and invoicing systems to identify and resolve inaccuracies or discrepancies.
- Monitor industry trends and technological advancements related to "e-commerce" type taxation and invoicing systems.
- Collaborate with customer support teams to address tax and invoice-related inquiries or issues.
- Provide regular updates and reports to stakeholders on tax revenue, invoicing accuracy, and system performance.
Qualifications
- Bachelor's degree in Business, Finance, Accounting, or a related field;
- 3 years of experience in e-commerce operations, financial management, or related roles.
- Strong understanding of taxation regulations, both domestic and international, and their implications for e-commerce transactions.
- Familiarity with e-commerce platforms and their technical capabilities related to tax calculation and invoicing.
- Experience with financial software, accounting systems, and invoicing tools.
- Analytical mindset with the ability to interpret financial data and identify areas for improvement.
- Excellent project management skills, including the ability to manage multiple initiatives simultaneously.
- Effective communication skills to collaborate with cross-functional teams and external partners.
- Attention to detail and a commitment to maintaining high standards of accuracy.
- Knowledge of payment gateways, tax automation solutions, and relevant APIs is a plus.
- Problem-solving abilities to address complex tax and invoicing challenges.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.