Products That Count
Products That Count

Principal Product Manager, Credit Card



Seattle, WA, USA · San Francisco, CA, USA
Posted on Friday, October 6, 2023

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

SoFi is seeking a Senior Product Manager to elevate our SoFi Credit Card product and business. In this role, you will drive the strategic and tactical aspects of credit line and account management. You will develop the systems and tools that enable our members and internal teams to perform account actions responsibly, fostering trust in SoFi products.

As a key cross-functional player, you will collaborate closely with Engineering, Design, Risk, Fraud Protection, Collections, Business Unit Leads, and other Product Managers to define priorities, set an ambitious agenda, and be accountable to results reported at the executive level.

What You’ll Do:

  • Define and deliver product solutions and systems for credit line adjustments, risk mitigation, and responsible account closures.
  • Collaborate across teams to automate and streamline risk, fraud prevention, and collections processes.
  • Articulate comprehensive product strategies, plans, and requirements that align stakeholders and provide robust product definition.
  • Partner closely with engineering to own and manage the backlog.
  • Monitor, measure, and balance user friction with safety and risk management needs.

What You’ll Need:

  • 5-7 years of product management experience.
  • Bachelor’s degree or higher in a relevant field.
  • A proactive, results-oriented approach to your work.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Demonstrated ability to grasp complex user scenarios, technical concepts, and business drivers to make well-informed decisions.
  • Keen attention to detail and proficiency in distilling complex issues.
  • Exceptional written and verbal communication skills.
  • Ability to collaborate with remote teams.

Nice to Have:

  • Experience in financial services products, especially credit cards or lending products.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.