Senior Director, Product Management Data Cloud Connectivity
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Salesforce Customer 360 is an integrated CRM platform that provides a 360-degree view of your customers. With the Customer 360, organizations can harness their customer-centered data and use it to gain insights and identify new opportunities leading to more thoughtful, strategically-guided business decisions, efficient operations, and happy customers. Data Cloud is core to the Salesforce C360 solution, and provides customers a single source of truth for all data across points of interaction from sales, service, marketing, commerce and external data sources. Salesforce Data Cloud aggregates customer data from these sources, builds rich and dynamic customer profiles with intelligent insights using Einstein AI, and enables personalized customer experiences. It is the foundation for our Intelligent CRM and the next big bet for Salesforce!
We are looking for a Senior Director Product Management to lead our Data Cloud Connectivity product management efforts. As a senior product leader in the team, you will be responsible for building and driving the strategy for data connectivity into data cloud. This will include centralizing the data ingestion capabilities for structured, semi-structured and unstructured data to drive data gravity in Salesforce Data Cloud and enable downstream scenarios such as harmonization, AI-driven insights and activation into both 1st party and 3rd party ecosystems to benefit Salesforce Clouds and our customers at large. You will own formulating the vision and strategy to grow our connectivity ecosystem to become the industry leading enterprise data platform. You will lead a team of hardworking and driven product managers in an environment that is inclusive and impactful!
As the product leader for the Data Cloud connectivity team, lead the vision, strategy and execution of Data Cloud connectivity capabilities including the framework and connectors.
Collaborate effectively with, and maintain strong working relationships with team members across engineering, cross-functional partners and partner teams that contribute to and use our connectivity ecosystem.
Engage with customers, field and customer success teams to drive customer-first experiences, get customer and research validation to help inform our roadmap, drive clarity and alignment.
Be highly data-driven, and drive metrics and KPI for adoption and growth.
Deliver capabilities aligned with company’s and product group’s business strategy and priorities.
Mentor and care for a highly creative, fast-paced, and data-driven PM team.
Enable your team to deliver collateral to support adoption through various outbound channels, training, trailhead, blogs, open source and internal proof of concepts.
Enable your team to engage with partner and customer communities to deliver feature and product enablement, drive customer success and product adoption.
15+ years of experience building and delivering core product / platform features.
Proven Product Management and leadership experience.
Experience in coaching and mentoring teams, ability to build a healthy team dynamic of diversity, inclusion, belonging and collaboration.
Expertise in leading highly technical, multi-workstream product launches; experience with distributed systems or data-intensive / infrastructure products is a plus.
Excellent communication, organizational, and analytical skills.
Proven track record to influence and coordinate cross-functional teams to complete a plan.
Willingness to engage deeply with engineering, solution engineers and customers is a must.
Experience building and working with product technology in at least one of the following areas: data connectivity, data integration, DMP, Data Warehouse and proven understanding of cloud services.
Prior experience in building & delivering a product in a matrixed organization.
BS or MS in Engineering, Computer Science, or related fields or equivalent experience in technical leadership roles.
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Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Washington-based roles, the base salary hiring range for this position is $213,900 to $326,300.For California-based roles, the base salary hiring range for this position is $233,300 to $355,900.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.