AEC Solution Product Owner
Job Requisition ID #
We are looking for a Senior Solutions Product Manager to join our Global Delivery and Solutions team in the Customer Success organization. As a Solutions Product Manager, you will help guide the strategic direction, development and success of repeatable solutions. You will work with a variety of teams, including Customer Success, Sales, Marketing, Product and Industry Strategy. You will understand customer/market needs in the Architecture, Engineering and Construction (AEC) space to ensure the delivery and ongoing improvement of our AEC repeatable solutions.
The Global Delivery and Solutions team delivers customer outcomes and value by creating solutions that combine Autodesk product capabilities into repeatable solutions. These repeatable solutions, based on major customer use cases, accelerate the ability for our customers to achieve their outcomes using Autodesk technology.
The role can be a hybrid or remote role. You will report to the Senior Director of Global Delivery and Solutions.
Develop and implement the repeatable solutions strategy for our AEC domain, working with teams including marketing, sales and industry strategy
Use data and research, including transformative Consulting work we've done with some of our most strategic customers, to define and prioritize solutions based on impact
Assess the impact and potential return on investment of new solutions, preparing business cases to support decision-making and secure necessary resources
Collect and respond to customer and internal team feedback, adjusting future scope, timing, and priority of deliverables
Ensure transparency and understanding of team focus and direction
Accessible to team members for explanation and clarification of project goals, priorities, and constraints
Understand complex customer workflows, identifying their important outcomes and opportunities to add value
Clearly and concisely summarize customer needs and goals
Support field enablement teams in the go-to-market for repeatable solutions
Experience (8+ years) within the AEC Industry
Experience in the Customer Success or Professional Services / Consulting domain or previous experience as a consultant
An intimate understanding and point of view on customer outcomes in the AEC industry and how Autodesk can contribute to solutions that meet customer needs
Interested in developing elegant solutions and tools that help our field teams accelerate customer outcomes and provide a positive customer experience
Experience working within teams on sizable projects
Inclusive with collaboration skills
Ability to collaborate with multiple teams and influence commitment
BS, BA or BEng in AEC related discipline or work experience in an AEC domain
English fluency in verbal and written forms
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