Product Quality Manager
Apple
Product, Quality Assurance
Cupertino, CA, USA
Posted on Thursday, November 9, 2023
Key Qualifications
- Expert quality management, planning, and engineering skills
- Domain expert for all things quality including Quality Plans, FMEA’s, auditing, corrective and preventative actions, and sampling methodologies for IQC, assembly, and OQC
- Demonstrated capability with quality statistical techniques including SPC, sampling AQL’s, and measurement system analysis
- Working knowledge of advanced quality techniques such as design of experiments, correlation analysis, and reliability analysis
- Basic understanding of metrology and GDT
- Discriminating eye for demanding cosmetic categorization and supplier inspection
- Keen problem solving analytical skills capable of getting to root cause quickly in challenging environments and with tight deadlines
- Effective interpersonal and communication skills with the ability to manage and drive issues to closure in a global organization
- High-volume manufacturing experience with a detailed understanding of production processes, testing, kitting, and packaging (e.g., consumer electronics, automotive, medical devices, etc.)
- Supplier management experience
- Thorough with excellent written and verbal communication skills; Mandarin is a plus
Description
- Highly visible individual contributor role that collaborates with all management levels from line supervision to executive management to ensure Accessories Quality
- Supports the New Products Introduction team by specifying and implementing the Product Quality Plan for new iOS accessory products
- Drives closure of technical operational issues related to SMT, Final Assembly, Test, and Packaging
- Drives supplier's performance improvement through objective measurement and analysis of production line yields, quality audits, reliability testing, and field returns
- Works closely with Asia-based Engineers to ensure that Product Quality Plan deliverables are understood and properly implemented
- Develops and enhances systems to ensure products are delivered with flawless cosmetics
- Uses lessons learned from previous programs to avoid pitfalls and shorten the production execution learning curve
- Leads sustaining quality improvement forums
- Calls out key issues and presents options for resolution to the cross-functional team and executive management
-Approximately 30% international travel
Education & Experience
BS in Engineering or related field